May 2, 2024 Tackling Unauthorized 3P Sellers as an Amazon Launchpad Brand As an Amazon Launchpad brand gains popularity and success on eCommerce platforms like Amazon, it becomes more susceptible to grey market activities such as unauthorized third-party selling, counterfeiting, patent infringement, and more. Read More
April 5, 2024 How can Revenue Recovery and Online Brand Protection go Hand in Hand. With high rates of unauthorized sellers, counterfeit goods, and bad actors on online marketplaces, protecting your brand's reputation and undertaking revenue recovery is more important than ever. Read More
Tackling Unauthorized 3P Sellers as an Amazon Launchpad Brand May 2, 2024 As an Amazon Launchpad brand gains popularity and success on eCommerce platforms like Amazon, it becomes more susceptible to grey market activities such as unauthorized third-party selling, counterfeiting, patent infringement, and more. Read More
How can Revenue Recovery and Online Brand Protection go Hand in Hand. April 5, 2024 With high rates of unauthorized sellers, counterfeit goods, and bad actors on online marketplaces, protecting your brand's reputation and undertaking revenue recovery is more important than ever. Read More
What is Intellectual Property (IP) Infringement and How To Tackle It? March 6, 2024 IP is a broad umbrella term for creative works such as inventions, branding, music, images, and other types of human-generated content. Read our blog to learn more about tackling Intellectual Property (IP) infringements at scale. Read More
Price Erosion: What Is It, and How Do You Stop It? February 13, 2024 Price erosion occurs when a brand is forced to lower the price of its products due to market forces . When 3P retailers sell authentic branded products without the brand's consent, the product's perceived value can take a hit in the consumers' eyes. Read More
Introduction to Walmart Brand Portal December 18, 2023 When it comes to brand protection, Amazon is not the only marketplace IP holders should be concerned with. With the rise of emerging e-commerce giants like Walmart, the need for online businesses to implement brand protection processes is becoming increasingly vital. Read More
What is Amazon Brand Registry, and why should brands enroll in the program? November 16, 2023 A pillar of Amazon’s suite of brand protection tools, the Amazon Brand Registry provides sellers with a defence against the misuse of logos, images, video, and written content. Read More
GreyScout Secures €3.5 Million Investment to Strengthen End-to-End Online Brand Protection Platform November 9, 2023 GreyScout has today announced a €3.5M seed investment, jointly led by Act VC and Tribal, and participation from Furthr VC, Enterprise Ireland, and HBAN. Read More
Why a Brand Protection Solution is a Must-Have in Your 2024 Budget Plan October 12, 2023 As we approach 2024, the pressure on meeting commercial targets and P&L goals has become crucial. Along with this, brands also have to ensure consumer safety and adhere to legal policy responsibilities. However, unauthorized third-party sellers, bad actors, and counterfeiters pose a threat to revenue and consumer safety. Read More
Brand Protection Tips for Peak Holiday Shopping Season September 19, 2023 On November 24 - Black Friday – online shoppers worldwide will take to eCommerce marketplaces like Amazon, eBay, Walmart and others to hunt for the best deals. Read More
Types of eCommerce Fraud and Proactive Measures for Prevention September 16, 2023 As technology advances, so do the tactics of cybercriminals seeking to exploit vulnerabilities within online transactions. From phishing schemes to sophisticated account takeovers, types of eCommerce fraud continues to evolve and pose significant challenges for businesses and consumers alike. Read More
Utility Patent vs Design Patent : What’s the difference? August 22, 2023 When it comes to products sold on e-commerce marketplaces, there are two distinct types of patents that brands should be concerned with, known as utility patents and design patents. A utility patent protects a product's core function, whereas a design patent protects the "ornamental" appearance. Read More
Impact of Grey Market Sellers on Margins and Consumer Safety. July 24, 2023 While grey market goods provide consumers with cheaper prices, they can greatly erode both manufacturer and authorised retailer’s margins, have a negative impact on the brand's consumer safety policies and potentially also harm consumer confidence. Read More
Importance of Test Purchase in Online Brand Protection July 10, 2023 Test buying is a straightforward concept. When a brand identifies a suspected counterfeit, brand policy infringing or stolen product listed on an e-commerce marketplace such as Amazon or eBay, they can conduct a test purchase to inspect the physical product directly. Read More
Retail Theft and Organized Retail Crime (ORC). June 26, 2023 Theft has always been a concern for retailers, who often budget for anticipated losses to shoplifting and employee theft. This is known throughout the industry as “leakage”, “shrinkage”, or “inventory shrink”. Read More
The INFORM Consumers Act and How It Can Safeguard Online Consumers June 8, 2023 Integrity, Notification, and Fairness in Online Retail Marketplaces (INFORM) for Consumers Act provisions protecting consumers from counterfeiters, unauthorized sellers and other bad actors selling on eCommerce marketplaces. Read More
Guide to Trademark Protection on Amazon May 16, 2023 This guide aims to provide an overview of trademark protection on Amazon by covering some key topics, including what we mean by a trademark, the benefits of trademark protection, how Amazon can help protect trademarks and the steps to get trademark protection Read More
Detecting Amazon Scams: A Guide for Brands May 2, 2023 GreyScout looks at some prevalent scams on Amazon that brands operating on the marketplace should be aware of. Read More
Amazon Buy Box Suppression and eCommerce Brand Protection April 11, 2023 Brands selling on Amazon must utilise brand protection tools to perform their own unauthorized 3P seller monitoring and enforcement where necessary on marketplaces to ensure their prices remain competitive to avoid Amazon Buy Box suppression. Read More
eCommerce Brand Protection Software: An Introductory Guide March 27, 2023 GreyScout has created this essential guide to developing e-commerce brand protection strategies and choosing a brand protection solution that’s suitable for your business. Read More
Whose Buy Box is it anyway? March 21, 2023 Staying on top of your Buy Box should be the utmost priority, but when you do lose a Buy Box staying on top of whom you are losing it to, should be equally prioritised as well. Read More
Monitoring and Tracking Negative Reviews for eCommerce Marketplace Brand Protection March 9, 2023 It is important to monitor and act upon the following negative reviews as they could be a reflection of bigger issues such as potential grey market products, parallel imports, used products being re-sold as new or even at times counterfeits products being sold as genuine under your product listings. Read More
eBay Brand Protection and eBay VeRO Explained February 21, 2023 Similar to marketplaces such as Amazon, Walmart, Etsy, and Alibaba, eBay also enables high volumes of third-party sellers, which creates a thriving environment for counterfeits, unauthorized 3P sellers, and a wide range of other intellectual property (IP) rights violations Read More
What is the Grey Market And How To Protect Your Brand Against It. February 6, 2023 The grey market or gray market refers to activities in which branded products are sold through unauthorised distribution channels. Read More
Amazon Brand Protection Tools Explained. January 25, 2023 Amazon offers five programs with varying levels of protection for businesses selling on the platform: the Amazon Brand Registry, Transparency, Project Zero, Counterfeit Crimes Unit, and IP Accelerator. Each program provides a different set of features to help protect brands from various threats. Read More
Amazon 3P vs 2P vs 1P: What’s The Difference? January 13, 2023 Difference between two of Amazon’s primary selling models: Amazon 1P (first-party) and Amazon 3P (third party). Read More
Digital Shelf Analytics for Brand Protection Success in 2023. January 9, 2023 A successful brand protection strategy involves legal and policy teams understanding the eCommerce and Sales KPIs and vice versa. Read More
MSRP vs MAP and How To Enforce MAP Policy On Amazon US? January 3, 2023 In instances where prices of products sold across eCommerce marketplaces like Amazon, eBay, Google shopping by unauthorized 3P sellers are considerably below MAP, it could be a reflection of bigger issues such as grey market products, parallel imports, used products being re-sold as new or even at times counterfeits products being sold as genuine. Read More
How to Beat Unauthorized Third-Party Sellers In 2023. December 21, 2022 When it comes to Amazon, eBay and other e-commerce marketplaces, in particular, beating unauthorized 3P sellers comes down to learning their tactics and taking policy based action to compete against them. Read More
Using Brand Protection Software for eCommerce Marketplaces. December 7, 2022 As a basic concept, brand protection is the overall process or strategy utilised by an individual or organisation to prevent or eliminate the unauthorised – often illegal - use of their intellectual property (IP) Read More
What are Parallel Imports? November 30, 2022 A parallel import is the sale of a product outside of its brand’s authorised distribution channels. Read More
What’s the Digital Services Act (DSA) and What Does It Entail For eCommerce Brand Protection? November 15, 2022 One of the most significant updates to the EU’s legal framework for online regulations, the DSA seeks to hold online services such as e-commerce marketplaces, hosting services, and social media platforms more accountable. Read More
eCommerce Margins Challenge This Holiday Shopping Season November 2, 2022 E-Commerce Faces Challenging Peak Season with excess Inventory, prices rise, unauthorized sellers and increased fulfilment fees. Read More
The Time of the eCommerce Marketplaces October 21, 2022 According to Adobe, online marketplace sales accounted for 67% of total global eCommerce in 2021, with a total of $3.23 trillion spent in the top 100 marketplaces. Read More
Keeping Stolen Goods Off Your eCommerce Channels March 12, 2022 When shopping online using e-commerce marketplaces, consumers rarely worry about the risk of inadvertently purchasing stolen goods. Read More
Why Owing Your Buy Box is Critical to Amazon Success! August 24, 2023 The Buy Box is attributed to 85% of all sales on Amazon. Read More
