November 15, 2024 What is Amazon Haul, and why might it not be all good news for brands selling on Amazon? Amazon Haul is a new shopping section that Amazon announced this week. It offers a range of products priced at $20 or less. Haul aims to compete with eCommerce marketplaces like Temu and Shein. Read More
November 12, 2024 How to Apply for a Trademark for Your Logo From Nike’s iconic “swoosh” to McDonald’s golden arches, a recognisable logo is perhaps a brand’s most critical piece of intellectual property (IP). Whether a brand sells sneakers or serves hamburgers, the logo serves as the face of the company and the products and services it offers. Read More
Types of eCommerce Fraud and Proactive Measures for Prevention September 16, 2023 As technology advances, so do the tactics of cybercriminals seeking to exploit vulnerabilities within online transactions. From phishing schemes to sophisticated account takeovers, types of eCommerce fraud continues to evolve and pose significant challenges for businesses and consumers alike. Read More
Why Owing Your Buy Box is Critical to Amazon Success! August 24, 2023 The Buy Box is attributed to 85% of all sales on Amazon. Read More
Utility Patent vs Design Patent : What’s the difference? August 22, 2023 When it comes to products sold on e-commerce marketplaces, there are two distinct types of patents that brands should be concerned with, known as utility patents and design patents. A utility patent protects a product's core function, whereas a design patent protects the "ornamental" appearance. Read More
Impact of Grey Market Sellers on Margins and Consumer Safety. July 24, 2023 While grey market goods provide consumers with cheaper prices, they can greatly erode both manufacturer and authorised retailer’s margins, have a negative impact on the brand's consumer safety policies and potentially also harm consumer confidence. Read More
Importance of Test Purchase in Online Brand Protection July 10, 2023 Test buying is a straightforward concept. When a brand identifies a suspected counterfeit, brand policy infringing or stolen product listed on an e-commerce marketplace such as Amazon or eBay, they can conduct a test purchase to inspect the physical product directly. Read More
Retail Theft and Organized Retail Crime (ORC). June 26, 2023 Theft has always been a concern for retailers, who often budget for anticipated losses to shoplifting and employee theft. This is known throughout the industry as “leakage”, “shrinkage”, or “inventory shrink”. Read More
The INFORM Consumers Act and How It Can Safeguard Online Consumers June 8, 2023 Integrity, Notification, and Fairness in Online Retail Marketplaces (INFORM) for Consumers Act provisions protecting consumers from counterfeiters, unauthorized sellers and other bad actors selling on eCommerce marketplaces. Read More
Guide to Trademark Protection on Amazon May 16, 2023 This guide aims to provide an overview of trademark protection on Amazon by covering some key topics, including what we mean by a trademark, the benefits of trademark protection, how Amazon can help protect trademarks and the steps to get trademark protection Read More
Detecting Amazon Scams: A Guide for Brands May 2, 2023 GreyScout looks at some prevalent scams on Amazon that brands operating on the marketplace should be aware of. Read More
Amazon Buy Box Suppression and eCommerce Brand Protection April 11, 2023 Brands selling on Amazon must utilise brand protection tools to perform their own unauthorized 3P seller monitoring and enforcement where necessary on marketplaces to ensure their prices remain competitive to avoid Amazon Buy Box suppression. Read More
eCommerce Brand Protection Software: An Introductory Guide March 27, 2023 GreyScout has created this essential guide to developing e-commerce brand protection strategies and choosing a brand protection solution that’s suitable for your business. Read More
Whose Buy Box is it anyway? March 21, 2023 Staying on top of your Buy Box should be the utmost priority, but when you do lose a Buy Box staying on top of whom you are losing it to, should be equally prioritised as well. Read More
Monitoring and Tracking Negative Reviews for eCommerce Marketplace Brand Protection March 9, 2023 It is important to monitor and act upon the following negative reviews as they could be a reflection of bigger issues such as potential grey market products, parallel imports, used products being re-sold as new or even at times counterfeits products being sold as genuine under your product listings. Read More
eBay Brand Protection and eBay VeRO Explained February 21, 2023 Similar to marketplaces such as Amazon, Walmart, Etsy, and Alibaba, eBay also enables high volumes of third-party sellers, which creates a thriving environment for counterfeits, unauthorized 3P sellers, and a wide range of other intellectual property (IP) rights violations Read More
What is the Grey Market And How To Protect Your Brand Against It. February 6, 2023 The grey market or gray market refers to activities in which branded products are sold through unauthorised distribution channels. Read More
Amazon Brand Protection Tools Explained. January 25, 2023 Amazon offers five programs with varying levels of protection for businesses selling on the platform: the Amazon Brand Registry, Transparency, Project Zero, Counterfeit Crimes Unit, and IP Accelerator. Each program provides a different set of features to help protect brands from various threats. Read More
Amazon 3P vs 2P vs 1P: What’s The Difference? January 13, 2023 Difference between two of Amazon’s primary selling models: Amazon 1P (first-party) and Amazon 3P (third party). Read More
MSRP vs MAP and How To Enforce MAP Policy On Amazon US? January 3, 2023 In instances where prices of products sold across eCommerce marketplaces like Amazon, eBay, Google shopping by unauthorized 3P sellers are considerably below MAP, it could be a reflection of bigger issues such as grey market products, parallel imports, used products being re-sold as new or even at times counterfeits products being sold as genuine. Read More
How to Beat Unauthorized Third-Party Sellers on eCommere Marketplaces like Amazon. December 21, 2022 When it comes to Amazon, eBay and other e-commerce marketplaces, in particular, beating unauthorized 3P sellers comes down to learning their tactics and taking policy based action to compete against them. Read More
