What are Parallel Imports? What are Parallel Imports? September 4, 2026 A parallel import is stock sold outside a brand's authorised distribution channels. What it is, whether it is legal, and what it costs a brand on marketplaces. Read More
Monitoring Grey Market Activity: Strategies to Identify Grey Market Sellers Monitoring Grey Market Activity: Strategies to Identify Grey Market Sellers April 28, 2025 When products appear on the grey market, it’s often a sign of supply chain gaps and poor distributor oversight. Read our latest blog which covers how to tackle grey market sellers Read More
Detecting and Mitigating Grey Market Activity: Strategies to Identify Grey Market Sellers. Detecting and Mitigating Grey Market Activity: Strategies to Identify Grey Market Sellers. September 20, 2024 When a brand’s products are outside of authorised supply chains, including being sold on e-commerce marketplaces like Amazon without permission, it is likely a sign that the brand needs to establish tighter controls on grey market activity. Read More
Beauty and the Amazon Beast Beauty and the Amazon Beast August 15, 2024 In this article, we partnered with FordeBaker to highlight the opportunity and brand protection threats for beauty brands selling on Amazon. Read More
How can Revenue Recovery and Online Brand Protection go Hand in Hand. How can Revenue Recovery and Online Brand Protection go Hand in Hand. July 30, 2024 In this blog, we have partnered with Getida to highlight the importance of revenue recovery for a profitable eCommerce business and outsourcing revenue recovery and brand protection to expert partners like GreyScout and Getida. Read More
Selling on eBay : A Checklist for Success Selling on eBay : A Checklist for Success July 2, 2024 Optimizing your eBay store and listings is more of a science than an art. However, don't worry. Optiseller and GreyScout have broken down the Selling on eBay process to optimize your eBay channel and set you up for eCommerce success. Read More
What is Amazon Brand Registry, and why should brands enroll in the program? What is Amazon Brand Registry, and why should brands enroll in the program? November 16, 2023 A pillar of Amazon’s suite of brand protection tools, the Amazon Brand Registry provides sellers with a defence against the misuse of logos, images, video, and written content. Read More
Types of eCommerce Fraud and Proactive Measures for Prevention Types of eCommerce Fraud and Proactive Measures for Prevention September 16, 2023 As technology advances, so do the tactics of cybercriminals seeking to exploit vulnerabilities within online transactions. From phishing schemes to sophisticated account takeovers, types of eCommerce fraud continues to evolve and pose significant challenges for businesses and consumers alike. Read More
The INFORM Consumers Act and How It Can Safeguard Online Consumers The INFORM Consumers Act and How It Can Safeguard Online Consumers June 8, 2023 Integrity, Notification, and Fairness in Online Retail Marketplaces (INFORM) for Consumers Act provisions protecting consumers from counterfeiters, unauthorized sellers and other bad actors selling on eCommerce marketplaces. Read More
Detecting Amazon Scams: A Guide for Brands Detecting Amazon Scams: A Guide for Brands May 2, 2023 GreyScout looks at some prevalent scams on Amazon that brands operating on the marketplace should be aware of. Read More
eCommerce Brand Protection Software: An Introductory Guide eCommerce Brand Protection Software: An Introductory Guide March 27, 2023 GreyScout has created this essential guide to developing e-commerce brand protection strategies and choosing a brand protection solution that’s suitable for your business. Read More
Monitoring and Tracking Negative Reviews for eCommerce Marketplace Brand Protection Monitoring and Tracking Negative Reviews for eCommerce Marketplace Brand Protection March 9, 2023 It is important to monitor and act upon the following negative reviews as they could be a reflection of bigger issues such as potential grey market products, parallel imports, used products being re-sold as new or even at times counterfeits products being sold as genuine under your product listings. Read More
eBay Brand Protection and eBay VeRO Explained eBay Brand Protection and eBay VeRO Explained February 21, 2023 Similar to marketplaces such as Amazon, Walmart, Etsy, and Alibaba, eBay also enables high volumes of third-party sellers, which creates a thriving environment for counterfeits, unauthorized 3P sellers, and a wide range of other intellectual property (IP) rights violations Read More
How to Beat Unauthorized Third-Party Sellers In 2023. How to Beat Unauthorized Third-Party Sellers In 2023. December 21, 2022 When it comes to Amazon, eBay and other e-commerce marketplaces, in particular, beating unauthorized 3P sellers comes down to learning their tactics and taking policy based action to compete against them. Read More
What’s the Digital Services Act (DSA) and What Does It Entail For eCommerce Brand Protection? What’s the Digital Services Act (DSA) and What Does It Entail For eCommerce Brand Protection? November 15, 2022 One of the most significant updates to the EU’s legal framework for online regulations, the DSA seeks to hold online services such as e-commerce marketplaces, hosting services, and social media platforms more accountable. Read More
Protect your Brand and Control Grey Market Activity on Marketplaces Protect your Brand and Control Grey Market Activity on Marketplaces October 27, 2022 Grey market goods are non-counterfeit goods that are sold through channels that were not approved by the trademark owner. Read More
Keeping Stolen Goods Off Your eCommerce Channels Keeping Stolen Goods Off Your eCommerce Channels March 12, 2022 When shopping online using e-commerce marketplaces, consumers rarely worry about the risk of inadvertently purchasing stolen goods. Read More
Grey Market Threats: Product Diversion Grey Market Threats: Product Diversion September 28, 2021 Why Is Product Diversion a threat? Once a brand’s product falls out of the authorized supply chain, all control is lost. Read More
